Privacy

Shifting Tides, LLC  |  www.toddsnydercoaching.com

Effective date: June 29, 2026

Shifting Tides, LLC (“the Company,” “we,” “us,” or “our”) respects the privacy of visitors to its website,

www.toddsnydercoaching.com and the services offered through it (the “Site”). This Privacy Policy explains what information we collect when you use the Site, how we use it, who we share it with, and the choices you have.

This policy covers your use of the Site only. It does not cover any separate coaching, consulting, or other professional engagement you may enter into with us. Those engagements are governed by the separate written agreement you sign for those services, which sets its own confidentiality terms. If you have not signed a separate services agreement, this policy applies to your interactions with the Site, including newsletter sign-ups, scheduling, downloads, and purchases.

Information We Collect

Information You Give Us

When you fill out a form, subscribe to our mailing list, request information, schedule a call, download a resource, or make a purchase, we may collect:

•     Contact details such as your name, email address, mailing address, and phone number;

•     Demographic or preference information you choose to provide;

•     Messages and information you send us by email, web form, or scheduling tool;

•     Purchase information processed through Stripe (we receive confirmation and transaction details, not your full card number).

Information Collected Automatically

When you visit the Site, our servers and the tools described below automatically collect certain non-identifying technical information, including your IP address, browser type, device type, operating system, referring pages, and the pages you view. We use this information to operate, secure, and improve the Site.

Cookies and Tracking Technologies

Cookies are small files placed on your device that help a website function and remember your preferences. We and our service providers use cookies and similar technologies on the Site for the following purposes:

•     Essential and functional cookies (Kajabi): required for the Site to work, to keep you logged in, and to remember your settings. The Site may not function properly without these.

•     Analytics (Google Analytics): we use Google Analytics to understand how visitors find and use the Site. Google Analytics uses cookies and similar identifiers to collect information such as your IP address, device and browser details, and the pages you view. This helps us measure traffic and improve content. You can learn how Google uses this data at https://policies.google.com/privacy, and you can opt out using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

•     Advertising and retargeting (Meta Pixel): we use the Meta Pixel from Meta Platforms, Inc. (Facebook and Instagram). The Meta Pixel uses cookies and similar technologies to record your activity on the Site so that we can show you relevant ads on Meta platforms and measure how those ads perform. This means Meta may receive information about your visit to the Site. You can manage your ad preferences in your Facebook and Instagram settings, and through the Digital Advertising Alliance opt-out tool at https://optout.aboutads.info.

Most browsers accept cookies by default. You can set your browser to refuse cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of the Site may not work properly. Where required by law, we display a cookie consent banner and ask for your consent before placing non-essential (analytics and advertising) cookies.

Do Not Track and Global Privacy Control: some browsers and extensions can send a Global Privacy Control (GPC) or similar opt-out preference signal. Where required by applicable law, we treat a recognized GPC signal as a valid request to opt out of the “sale” or “sharing” of personal information for that browser.

How We Use Your Information

We use the information we collect to:

•     Provide, operate, secure, and improve the Site and our services;

•     Respond to your inquiries and provide customer support;

•     Schedule and confirm appointments and send appointment reminders;

•     Process and fulfill purchases through Stripe;

•     Send you newsletters, offers, and other marketing communications where you have opted in, from which you can unsubscribe at any time;

•     Understand how the Site is used and measure the performance of our content and advertising;

•     Comply with our legal obligations and enforce our Terms of Use.

How We Share Your Information

We do not sell your personal information for money. We share personal information only as described here:

•     Service providers: with companies that perform services for us, such as Kajabi (hosting), Stripe (payments), Google (analytics), Meta (advertising), and our email and SMS providers. These providers may use your information only to provide services to us.

•     Advertising and analytics partners: our use of the Meta Pixel and Google Analytics allows those companies to collect information about your activity on the Site. Under some state privacy laws, this kind of activity may be considered a “sale” or “sharing” of personal information, even though we receive no money for it. You can opt out as described in the “Cookies and Tracking Technologies” and “Your Privacy Rights” sections.

•     Legal and safety: when we believe in good faith that disclosure is necessary to comply with the law, respond to lawful requests by public authorities, enforce our Terms of Use, or protect the rights, property, or safety of the Company, our users, or others.

•     Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, in which case personal information may be transferred as a business asset.

Information you submit through email inquiries is used only to respond to your inquiry in the ordinary course of business and is not shared with third parties for their own marketing.

Text Messages (SMS)

We use text messages only to confirm appointments and to send appointment reminders. By giving us your mobile phone number, you agree that we may send you these transactional text messages.

•     Message frequency varies based on your appointments. Message and data rates may apply.

•     Reply STOP at any time to opt out of text messages. Reply HELP for help.

•     Consent to receive text messages is not a condition of purchasing any product or service.

•     We do not sell or share your mobile phone number or your text-messaging consent with third parties or affiliates for their own marketing purposes. Mobile opt-in information is not shared with the advertising partners described above. Your wireless carrier is not liable for delayed or undelivered messages.

Email Communications and Opt-Out

If you have opted in to receive marketing emails, you can unsubscribe at any time by following the unsubscribe instructions in any such email. If you are unable to unsubscribe, email us at [email protected] and ask to be removed from the mailing list. We will still send you non-marketing messages related to your account, purchases, or appointments.

Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, and opt out of certain uses such as targeted advertising. To exercise any of these rights, email us at [email protected] with a clear description of your request (for example, “Access Request,” “Delete My Information,” or “Opt Out of Targeted Advertising”). We will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.

California residents: under the California Consumer Privacy Act, as amended, you have the rights described above, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of the “sale” or “sharing” of personal information. As noted above, our use of advertising and analytics tools may be treated as “sharing.” You can opt out by using the cookie controls on the Site, sending a Global Privacy Control signal, or emailing us. We do not sell personal information for money and do not knowingly sell or share the personal information of anyone under 16.

Other U.S. state residents: if you live in a state with a comprehensive consumer privacy law (such as Indiana, whose law takes effect January 1, 2026), you may have similar rights. You can exercise them using the same contact information above.

Children's Privacy

The Site and our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any personal information to the Site. If we learn that we have collected personal information from a child under 13, we will delete it. We encourage parents to supervise their children’s online activity.

Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, to provide our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

How We Protect Your Information

Security of your personal information is important to us. We use reasonable technical, administrative, and physical safeguards to protect it from unauthorized access and misuse, and we limit access to those who need it to do their jobs. No method of transmission over the Internet is completely secure, however, so we cannot guarantee absolute security. You provide information to us at your own risk.

International Visitors

The Site is operated in the United States and our service providers may store and process information in the United States and other countries. If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Links to Other Sites

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any site you visit before sharing information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated policy on this page. Your continued use of the Site after a change means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Shifting Tides, LLC

Attn: Privacy
545 Marilyn Way, Valparaiso, IN 46385
Email: [email protected] 

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